Preregistration Representative at Presbyterian Healthcare Services

Location Address

2100 N Dr Martin Luther King Jr Blvd Clovis, NM 88101-9412 Compensation Pay Range: Minimum Offer $16.37 Maximum Offer $22.76 Now Hiring: Preregistration Representative

Summary

• The Preregistration Representative is a key member of the healthcare team, responsible for ensuring patients have a smooth and positive experience from the start of their care journey. This role focuses on accurate registration, insurance verification, and communication with patients, providers, and hospital departments to support timely and efficient access to care.
• Type of Opportunity: Full time Job Exempt: No Job is based: Plains Regional Medical Center Work Shift: Days (United States of America)

Responsibilities

• Create and maintain accurate patient accounts by reviewing schedules, verifying demographics, and ensuring information is complete within the Hospital Information System.
• Communicate with patients, physician offices, and internal teams to collect and validate registration, insurance, and personal information.
• Provide exceptional customer service while supporting patients and families through the registration and pre-registration process.
• Research and resolve missing, inaccurate, or incomplete information to ensure a smooth patient experience.
• Collaborate with Patient Access teams and hospital departments to support efficient workflows and quality patient care.
• Develop expertise in registration, insurance verification, and hospital systems through ongoing training and cross-functional learning opportunities.
• Prioritize daily tasks while maintaining accuracy, confidentiality, and department standards.
• Support team members and contribute to a positive, collaborative work environment.

Qualifications

• High school diploma or equivalent required.
• Two to three years of college coursework preferred, or equivalent relevant experience.
• Three to five years of healthcare-related experience preferred.
• Three to five years of customer service experience preferred.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Ability to work collaboratively with patients, the public, and all levels of staff and leadership.
• Basic Microsoft Excel experience preferred for monthly reporting needs.
• Typing and ten-key skills required.
• Bilingual skills preferred.
• All

Benefits

• -eligible Presbyterian employees receive a comprehensive

Benefits

• package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary

Benefits

• .
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
• Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
• Why work at Presbyterian?
• As an organization, we are committed to improving the health of our communities.
• From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
• About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve.
• We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group.
• Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
• Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
• AA/EOE/VET/DISABLED.
• PHS is a drug-free and tobacco-free employer with smoke free campuses.
• We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services