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Senior Manager, Service Desk (hybrid, Dallas, Texas Area) at CVS Health

Dallas, Texas Area)

CVS HealthDallas, TXPosted Jul 19, 2026Verified Jul 19, 2026

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Pay

$75,400-$165,954

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Days

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Location

Dallas, TX

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Requirements

Mid Level

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Verified Jul 19, 2026

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Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize...

Employer postingView full job descriptionDetails

Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

NOTE: Applicants must be able to work from our Farmer's Branch Office a minimum of 3 Days a Week Position Summary CVS Health's Healthcare Delivery (HCD) organization is seeking a Sr. Manager of Service Desk Operations to lead and evolve its client service function in support of healthcare delivery operations. This role is responsible for managing a team of managers and their respective teams, driving a high-touch, outcome-oriented support model that serves internal business partners and healthcare delivery stakeholders.

The successful candidate will bring exceptional relationship-building skills, a strong analytical foundation, and a demonstrated ability to both validate successful delivery and quickly identify, escalate, and resolve misses before they impact the business. This is a hybrid position requiring a minimum of three days per week onsite at our Dallas, TX office. Applicants must be authorized to work in the US at the time of hire.

Benefits

  • for great people We take pride in offering a comprehensive and competitive mix of pay and

Benefits

  • that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive

Benefits

  • package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The

Benefits

  • for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available

Benefits

  • are provided during the application process and on

Benefits

  • Moments . We anticipate the application window for this opening will close on: 07/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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$75,400-$165,954

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