Security Dispatcher I: Fri-mon/2pm-12am (w/shift Differential) at Alaska Native Tribal Health Consortium

Overview

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction. ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world. ANTHC offers a competitive and comprehensive

Benefits

• Package for all Benefit Eligible Employees, which includes: Medical Insurance provided through the Federal Employee Health

Benefits

• Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances Discounted Pet Insurance Retirement Contributions with Pre-Tax or Roth options into a 403(b). 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions.
• In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash

Benefits

• for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance Education Assistance or Education leave eligibility Discount program for travel, gym memberships, amusement parks, and more.
• Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.
• Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under general supervision, provides a safe and secure environment for employees, patients and visitors by protecting ANTHC property against fire, theft, harm, vandalism, and unauthorized entry.

Responsibilities

• ALL O perates a multi-line, communications and alerting systems Determines and assigns the appropriate priority level to the call and enters the appropriate dispatch system.
• Asks questions to interpret, analyze and anticipate the caller's situation in order to provide information to the appropriate response team.
• M onitors life-safety and security alarms coordinating activations of emergency and incident responses.
• D etermines nature and location of alarm and/or code in order to dispatch appropriate staff and security utilizing a variety of communication systems.
• Contacts the municipal police and fire authorities when necessary.
• Enters and modifies information in either a written format and/or computer system.
• P rovides information, instructions, and assistance to staff, patients, and visitors and provides information and assistance within the scope of the designated authority.
• Implements emergency procedures when appropriate or as directed.
• A sk questions to interpret, analyze and anticipate the caller’s situation to resolve problems, provide information, dispatch emergency services, or refer callers to other departments and agencies.
• M onitors and maintains continuous radio contact with security.
• Monitors and operates a radio console.
• P erforms active monitoring of surveillance systems.
• Receives and relays information regarding incidents and other activities to appropriate agencies and staff.
• K eeps a computerized call log.
• Documents data for incident reports by keying pertinent details into entry forms, and processing both video and media files.
• Performs queries to research report data as requested; maintains records and files in accordance with established standards.
• W orks closely with Hospital leadership to identify or escalate any emergencies, environmental, health or safety-related incidents that may require Hospital Incident Command System response.
• P erforms other duties as assigned.

Other Information

KNOWLEDGE and SKILLS K nowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics. K nowledge of basic security concepts and procedures. K nowledge of safety, infection and quality control standards.

Skill in oral and written communication. S kill in managing multiple priorities and tasks concurrently and meeting deadlines. S kill in establishing and maintaining cooperative working relationships with others.

S kill in using a variety of computer applications. S kill in typing 30 words per minute. S kill in using 2 way portable radio systems.