Project Manager, Full-Time Days, RMF Admin at DHR Health

Summary

MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

Position Summary

The Project Manager provides operational oversight of administrative projects with the guidance of the executive sponsor. The manager is expected to evaluate, analyze, plan, implement, track and complete projects of varying length, purpose and complexity. The manager is responsible for completing administrative projects in various areas such as: governance, medical staff development, operations, managed care, ambulatory care, policy, finance, planning and marketing.

The Project Manager works closely with the executive team throughout the system and conducts these assignments in a manner that allows Administration to meet performance goals and objectives in an efficient and timely manner by performing the following essential duties and responsibilities.

Position Education/ Qualifications

• Required: Bachelor’s degree from an accredited four-year college or university or certification in Project Management in lieu of a bachelor’s degree.
• Certificate may be from any recognized professional designated organization.
• Desired: MHA, MBA with an emphasis in healthcare management, or advanced medical degree.
• Position requires travel, valid driver’s license and vehicle insurance are required

Job Knowledge/Experience

Four (4) years of experience related to the duties and responsibilities specified, or an equivalent combination of education and experience. Demonstrated proficiency Internet research. Microsoft Outlook, Word, Power Point and Excel required.

VISIO and Access proficiency are a plus. Knowledge of project management principles and practices and workforce development experience is desired. Ability to read, analyze and interpret complex documents.

Ability to investigate and analyze information and to draw conclusions. Ability to gather data, compile information, and prepare reports. Ability to respond effectively to sensitive inquiries or complaints.

Responsibilities

• Position Responsibilites: Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices. Seeks input on each project from all appropriate individuals and entities, including other Senior Leadership staff, the organization’s mandatory partners, community based organizations, the general public, training vendors, etc. Manages projects with various departments, administrative support staff, and external entities as assigned to make the best use of company resources. May develop strategic and technical plans and budgets required to complete assigned projects. Manages periodic administrative meetings of all appropriate staff to discuss the project plans, MIS issues, financial reporting, progress, etc. Develops mechanisms to track the implementation of each project and distributes appropriate project management reports outlining the implementation, status updates and resulting outcomes. Keeps the project executive sponsor apprised of the progress and roadblocks encountered on each project. Evaluate the planning for and implementation of the projects. Follows up on issues and concerns in order to ensure that DHR carries out its mission within prescribed time frames, funding parameters and organizational priorities. May gather, investigate, research, analyze, and/or study information affecting DHR and/or its service deliver, contractors. Identifies events and trends in customer satisfaction metrics for both internal and external indicators and their impact on DHR operations, with emphasis on impact to the employers. Develop programs to include ROI. Represents DHR as assigned to gather information and participate in relevant project management discussions. Develop policies, objectives, and the organization’s long-range strategic plan in accordance with the goals and vision created by the Board of Directors. Other duties as assigned.
• Lines Of Repsonsibilites: (Chain-of-command) 1. Director of Lean Operations à 2. Chief Ambulatory Officer

Customer Service

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

Age Specific

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

Americans With Disabilities Act

(ADA) : A.

Essential Duties

• Indicated by bold print within performance standards, preceding individual numbered criteria.
• The following table provides physical requirements that will be associated with, but not limited to, this position: Light/moderate lifting up to 20 lbs, from the floor to shoulder height.
• Yes Kneeling Yes Must be able to assist other employees with lifting more than 20 lbs.
• Yes Walking Yes Light/moderate carrying up to 20 lbs.
• Yes Standing/Squatting Yes Straight pulling Yes Sitting Yes Pulling hand over hand Yes Pushing Yes Repeated bending Yes Stooping/Bending Yes Reaching above shoulder Yes Climbing Stairs Yes Simple grasping Yes Climbing Ladders No Dual simultaneous grasping Yes Depth Perceptions needed Yes Ability to see Yes Identify Colors Yes Operating office equipment Yes Twisting Yes Operating mechanical equipment Yes Crawling No Ability to read and write Yes Ability to Count Yes Ability to hear verbal communication without aid Yes Operating Personal Vehicle Yes Ability to comprehend written/verbal communication Yes Other: Ability to deal with stress Yes OSHA Category III B.
• Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise.
• There is protection from weather conditions but not necessarily from temperature changes.
• The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.
• C.
• Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids).
• Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
• D.
• Aptitudes : HIGH 1 2 3 4 5 6 LOW Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles.
• Ability to reason and make judgments. 3 Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively.
• To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs.
• To present information or ideas clearly. 3 Numerical: Ability to perform arithmetic operations quickly and accurately. 2 Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects.
• Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2 Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3 Clerical Perception: Ability to receive pertinent details and verbal or tabular material.
• To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2 Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed.