Manager Med Staff Services, Medical Staff Services, Full-Time DAYS at Sky Lakes Medical Center

QUALIFICATIONS Required: Bachelor's degree in healthcare administration, business administration, or a related field, or an equivalent combination of education and experience. Minimum of five (5) years of progressively responsible experience in medical staff services, credentialing, healthcare administration, or a related healthcare operations field, including at least two (2) years in a leadership or supervisory role. Demonstrated leadership, communication, organizational, and problem-solving skills, with the ability to effectively mentor staff and collaborate with Medical Staff and hospital leadership. Comprehensive knowledge of Medical Staff governance, credentialing and privileging practices, Medical Staff Bylaws, accreditation standards, and applicable regulatory requirements. Knowledge of provider enrollment and payer credentialing processes preferred. Proficiency in Microsoft Office Suite and Medical Staff credentialing software (e.g., MD-Staff). Ability to exercise sound judgment, maintain strict confidentiality, manage sensitive information, and effectively prioritize competing responsibilities in a fast-paced healthcare environment. License/Reg/Cert: Certification by the National Association Medical Staff Services (NAMSS) as a Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) is preferred. Candidates who do not hold a certification at the time of hire must be eligible for certification and obtain the CPCS or CPMSM credential within one year of meeting certification eligibility requirements. TYPICAL PHYSICAL/MENTAL DEMANDS Light physical demand level capabilities required. Demonstrates professionalism, emotional maturity, and the ability to maintain composure while working in a fast-paced environment with frequent interruptions, competing priorities, and changing deadlines. Establishes and maintains positive working relationships with Medical Staff, hospital leadership, employees, and external stakeholders. Demonstrates strong organizational, communication, and problem-solving skills, with the ability to effectively manage a demanding workload and exercise sound judgment and discretion when handling sensitive and confidential information. ESSENTIAL JOB FUNCTIONS Credentialing and Privileging: • Oversees credentialing, privileging, recredentialing, and reappointment activities and provides direct support with complex applications, investigations, and verification activities as needed to ensure timely and compliant processing. • Oversees and ensures the integrity, quality, and regulatory compliance of credentialing, recredentialing, privileging, and reappointment processes, including high-level quality assurance review of credentialing files prior to presentation to the Credentials Committee, Medical Executive Committee (MEC), and Governing Board. • Analyzes provider clinical backgrounds, competency information, and performance data, identifies potential concerns or discrepancies, validates findings, and communicates recommendations to Medical Staff and hospital leadership to support quality and patient safety. • Ensures the accuracy, integrity, and effective utilization of credentialing and privileging database systems.