Chaplain Manager - Southwest

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for planning, overseeing, managing, and leading the Chaplaincy Services Department in the mission of contributing to the wellbeing of patients, families, and healthcare professionals by providing care that engages their spiritual, emotional, and relational resources.
Location: Southwest

Job Description

Minimum Qualifications

Education: Master of Divinity degree or equivalent academic credit as determined by the Association for Professional Chaplains (APC)

Licenses/Certifications: Board certified, or in the process of obtaining certification (within 3 years) with the Association of Professional Chaplains (APC)/BCCI, National Association of Catholic Chaplains (NACC) or Neshama: Association of Jewish Chaplains (NAJC)

Experience/Knowledge/Skills:

• Three (3) years of experience in Chaplaincy Services preferred
• Completion of four (4) units in an accredited Association for Clinical Pastoral Education (ACPE) program
• Endorsement by a recognized faith group for chaplaincy
• Ability to provide perceptive, sensitive, and effective care in a setting with diverse abilities, beliefs, cultures, ethnicities, and identities

Principal Accountabilities

• Plans, oversees, and provides spiritual, religious, emotional, and relational care to patients, families, and healthcare professionals
• Provides and oversees provision for clinical ethics functions through education, guidance, and support to patients, families, and healthcare professionals involved in the decision-making process within the realm of the ethical dilemmas inherent in healthcare
• Functions as an effective team manager, participating in directors’ meetings and utilizing chaplaincy staff and resources to create a healing environment that achieves outcomes which accomplish Memorial Hermann’s mission for chaplaincy care
• Develops, performs, and oversees, any administrative tasks essential to the efficient delivery of chaplaincy services
• Oversees chaplaincy personnel including employment and employee relations functions, developing, coaching, appraising, and supervising personnel, and monitoring and measuring performance standards
• Establishes and monitors chaplaincy operations budget and the reporting of all statistics of the department and system
• Mentors and coaches ACPE interns and residents
• Interacts with various departments and medical staff, both providing and receiving information, to ensure the appropriate integrated holistic care of patients and families
• Participates in and oversees ongoing quality improvement processes to ensure The Joint Commission (TJC) standards pertaining to spiritual care are adequately addressed by Chaplaincy Services
• Develops and maintains relationships with faith communities to facilitate their ministry to entity patients and families, while following federal regulations for patient privacy
• Participates in system and entity planning and implementation of Chaplaincy Services objectives; participates in entity, system, and division committees as assigned
• Adheres to all Memorial Hermann policies, procedures, and standards, within budgetary specifications including time management, supply management, productivity, and quality of service
• Demonstrates commitment to the Memorial Hermann mission, vision, values, and services standards in performing all job duties
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff
• Maintains involvement with and participation in appropriate professional organizations; meets all professional continuing education requirements and adheres to professional and departmental codes of ethics
• Other duties as assigned.