Chest Pain Program Coordinator

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Heart Program Coordinator will facilitate the chest pain program and other Heart & Vascular related registry/accreditation requirements in partnership with the respective Medical Director and hospital administration. The Heart Program Coordinator establishes an overall direction for related services, educational, administrative, and promotes evidence-based care for all chest pain and acute coronary syndrome patients (ACS) and other Heart & Vascular patients from admission through discharge.
Ideal candidate must have a minimum of 3+ years of critical care experience.
• Strong clinical background in one or more of the following areas:
o Intensive Crae Unit (ICU)
o Emergency Room (ER)
o Cardiac Catheterization Lab (Cath Lab)
o Cardiovascular ICU (CVICU)

Shift details: Mon- Fri business hours 8-5pm

Job Description

Minimum Qualifications

Education:  Bachelor’s Degree in Nursing required; Master’s preferred.

Licenses/Certifications:

• Current state of Texas RN license required
• Current BLS and ACLS certification required
• Certification in field of expertise preferred

Experience / Knowledge / Skills:

• At least three (3) years of clinical experience
• Two (2) years of experience with clinical program management or cardiac cath lab experience preferred
• Excellent organizational and communication skills
• Intermediate or expert level computer skills in Word, Excel, Powerpoint, Outlook

Principal Accountabilities

• Responsible for coordinating resources and activities necessary to ensure that the Chest Pain and other Heart & Vascular programs meet all regulatory and/or accreditation requirements.
• May be asked to review policies and procedures in relation to the care of the chest pain patient and other Heart & Vascular patients.
• Assists in the identification of patient and staff education needs and works cooperatively with other hospital departments to coordinate education opportunities for CP/ACS patient care.
• Collaborates with the Community Liaison for public education and prevention programs in the community.
• Collaborates with EMS and provides feedback and follow up on patients in a timely manner.
• Participates in the Cardiology Committee of the Regional Advisory Council. (RAC).
• Promotes a good working relationship among medical, nursing, clerical, and pre-hospital personnel.
• Responsible for chart review/ data abstraction or review for CP/ACS and other Heart & Vascular patients per AHA GWTG, RAC, and accrediting body requirements.
• Maintains an updated database for performance improvement activities.
• Maintains a Performance Improvement program to obtain objective data for overall analysis of the Chest Pain and other Heart & Vascular programs in collaboration with MHHS Registry Reporting.
• Selects appropriate processes for review and initiates change processes as needed to promote adherence to current evidence-based standards of care for the Chest Pain/ACS and other Heart & Vascular patients.
• Leads and/or facilitates the Chest Pain Committee meetings monthly and other Heart & Vascular PI committees, as necessary; maintains accurate records of the Committee’s work.
• Shares with appropriate personnel and medical staff the current updated standards for CP/ACS care per the American Heart Association.
• Meets as needed with the medical staff and administrative leadership of the Chest Pain and other Heart & Vascular Programs.
• Participates in EMS Committee, EC Section, Cardiology Section, and other standing meetings, as requested.
• Prepares application documents for initial or renewed Chest Pain and other Heart & Vascular accreditations and submits interim documents as required by the accrediting body.
• Demonstrates a minimum of 8 contact hours every year in ACS or chest pain-related education.
• Maintains membership in a society focused on ACS diagnosis and treatment, preferred.
• Other duties as assigned to meet the needs of the program and patient population
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.