Business Office Manager at Brookdale Senior Living

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Brookdale West Boynton Beach is hiring a Business Office Manager. We are a 147 unit community. We have 123 units in our assisted living and 24 units in our memory care.

Come join our amazing team. Do you have a passion for seniors? This position is responsible for effective communication with associates, residents and their families.

This position will also oversee payroll, resident billing, onboarding new associates, supporting the Executive Director, ensuring that the day-to day operations of the business office are met. Previous assisted living/memory care experience is preferred. WHY Brookdale- Our culture of compassionate and caring extends to everyone, our associates, our residents and their families.

Benefits

• Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary

Benefits

• including ID theft protection and pet insurance Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary

Benefits

• including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not

Benefits

• eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.
• Leader primarily responsible for the business office operations of the community. Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. Ensures effective communication with associates, residents, families, vendors and other visitors to the community. Ensures that residents are properly billed for services provided and leads the timely collection of receivables. Responsible for overseeing payroll process to ensure that associates are paid correctly. Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace.