Surgery Coordinator, Full-Time Days, DHR Vein Institute at DHR Health

Summary

FLSA STATUS: ☐ Exempt ☒ Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

Position Summary

This position will determine insurance eligibility, financial status and eligibility for registration by reviewing insurance information via phone or online verification, calling third party payers to obtain insurance

Benefits

• which include the effective dates of coverage, billing address, pre-existing condition clauses, in and out of network

Benefits

• and maximum coverage. Such duties include but are not limited to: Meeting with the patient and explaining their surgery orders and pre-surgical testing needed, scheduling in-office and in-hospital procedures, making sure necessary authorizations have been obtained, data entry into the facility computer system and implementing/participating in the development of new diagnostic testing or programs.

Position Education/ Qualifications

• High School graduate or G.E.D. certificate preferred Completion of CNA program, Medical Office Specialist, or comparable program preferred

Job Knowledge/Experience

Two (2) years continuous experience in a busy healthcare office with at least one (1) year insurance verification experience (required); previous surgical scheduling experience is preferred. Prefer previous physician office or hospital experience Must have Excel, Microsoft suite computer experience and must be able to learn department IS system Must have excellent customer service skills Medical Terminology, ICD Codes, CPT Codes, HCPCS codes, and Modifier knowledge preferred Able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly and spell correctly Requires reasoning ability and good independent judgment Requires working with frequent interruptions Must project a professional image Must be able to be sensitive to cultural and bilingual issues Excellent organizational skills are necessary Good written and verbal communication skills required Ability to read, write and speak English Good understanding of insurance

Benefits

• , surgical orders and medical terminology. Ability to communicate clearly and concisely with all levels of nursing, administration, patients and physicians

Position Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices Schedule Surgeries, for both in-hospital and in-office procedures Obtaining Authorization or pre-cert as needed for the above Schedule, coordinate and monitor appointments of patients for pre-surgical diagnostic testing and registration Forwards a completed copy of schedule with applicable patient

Benefits

• to front desk staff and/or MD for collection of applicable deductible and co-pay amounts Confirms billing address, pre-existing conditions, in and out of network

Benefits

• and maximum coverage Reviews and confirms patient's financial information by obtaining the insurance carrier information, benefit information, policy number, group name, group number, and the effective date of coverage Ability to reference ICD-9-CM/ ICD-10-CM, CPT from doctor’s order to insurance carrier for eligibility and coverage of procedure Reviews and confirms patient's deductibles, co-pays, and co-insurance with insurance carrier Ability to identify the appropriate coordination of