Supervisor, Accounts Receivable

Overview

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are.

By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Benefits

• Career Advancement This position pays between $46,900.00 - $89,850.00/based on experience The Supervisor, Accounts Receivable will support the Manager (or above), Accounts Receivable in the development of department team members.
• The Supervisor will be responsible for assisting the Accounts Receivable Specialists with problematic claims and questions regarding processes, as well as assignments of work and meeting all KPI/SLAs for their assigned clients.
• The Supervisor will be responsible for implementing short- and long-term plans and objectives to improve revenue and denial trends.
• This includes working with insurance companies or government payers to identify reasons for unpaid or denied claims, as well as peers in other departments like Coding, Billing and Revenue Integrity.
• This position will have oversight of all Human Resource functions for their team, including but not limited to hiring, terminations and performance management.
• Essential Job Functions: Supervises the daily workflow of the department, monitoring progress to identify trends in denied payments by insurance companies, determining trends in unpaid claims and remediation solutions.
• Reviews Leadership No Touch Report if available to ensure all high dollar accounts are reviewed monthly.
• Reviews action logs daily and completed action logs pending to be verified.
• Conducts team huddles to efficiently cover new or evolving training focuses to encourage and develop team members, including sharing identified trends and solutions on unpaid and denied claims.
• Leads Team DIBS meetings and provides recap to team and leaders.
• Ensures adherence to the departmental budget, including overtime.
• Prepare monthly reports as requested.
• Establishes departmental goals with the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization.
• Ensure all team members meet productivity and quality standards.
• Meets with all associates 1:1 monthly to review current performance.
• Maintains and communicates any associate behavior, performance and attendance issues that may constitute a verbal or a correction action and/or performance improvement plan.
• Ensures timely completion and documents conversations in Workday.
• Reviews assigned associate's time management and approve timecards for payroll processing in a timely manner.

Benefits

• – We offer a comprehensive

Benefits

• package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves.
• We put people first, last and always.
• Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development.
• Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
• Ensemble is an equal employment opportunity employer.
• It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
• Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
• Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
• If you require accommodation in the application process, please contact TA@ensemblehp.com .
• This posting addresses state specific requirements to provide pay transparency.
• Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.
• A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
• Employment Disclaimers – Ensemble