Registered Nurse Maternal Neonatal Outreach Coordinator

Your Job: Job Purpose: Responsible for operating and supervising WCS Maternal and Neonatal Outreach Services. Also responsible for the integration and coordination of services with medical staff, hospital services and related external agencies. Achieves and maintains defined financial and performance improvement goals. Implements and abides by customer service standards and supports and implements patient safety and other safety practices. Maintains professional competency by attending educational programs, participating in professional organizations, subscribing to professional journals and other appropriate activities. Promotes development of and participation in research. Your Job Requirements: • Graduate from an accredited school of nursing, BSN or MSN degree preferred • State of TX RN, Specialty Certification preferred Your Job Responsibilities : • Financial :Increase market share of both maternal and neonatal transports; Monitor and evaluate financial performance of services of responsibility; Identify opportunities for review, enhancement and cost reduction. • Marketing: Develops, implements, and evaluates maternal and neonatal outreach marketing plan; Collect and analyze data (including physician activity, satisfaction and health care trend statistics) to assist in the development of physician outreach strategies and to provide feedback to service line on the needs and perceptions of outreach physicians and facilities. Provide data to WCS leadership monthly; Develop and implements specific outreach, relationship building and educational plans targeted to community physicians and facilities in referral areas. Implements outreach visits quarterly to all referral areas; Assist with coordination of physician activities and services such as educational meetings and other health system services; Identify, resolves, or refers physician or system specific service delivery problems and recommends methods to improve and streamline services to WCS leadership. • Medical Staff Relationships: Develop and maintain medical staff relationships to allow open communication, active problem solving and collaborative service relationships; Communicate with referring hospitals and /or physicians concerning all transports; Call regarding transport patients timely of admission; Letter written regarding transport upon admission, mailed /faxed; Ongoing letter weekly sent via mail /fax; Letter sent timely of delivery indicating both mother and infant status mailed/ faxed; Copy of Discharge Summary via mail or fax; Return all phone calls/emails; Phone call the day of discharge. • Operations: Implements and evaluates approved goals and objectives, standards of care and practice and policies and procedures; Serves as a consultant and role model for staff on practice and cross-functional issues; Establish, implement, and evaluate quality improvement plans and indicators. • Planning: Develop standards of practice and care, policies and procedures, in coordination with WCS Director of Nursing and managers, hospital directive, regulatory and professional standards; Assures all references for department are up to date and current annually; Utilizes appropriate annual planning to meet organizational timelines and budgeting requirements.