Receptionist, Moses Lake Pediatrics

Overview

Salary Range $17.13 - $26.45 Overview Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of

Benefits

• in addition to compensation. Medical, Dental & Vision Insurance Flexible Spending Accounts & Health Saving Accounts Paid Time Off Generous Retirement Plans Life Insurance Long-Term Disability Gym Membership Discount Tuition Reimbursement Employee Assistance Program Adoption Assistance Shift Differential For more information on our

Benefits

• & Perks, click here!
• Summary Bilingual preferred.
• Courteously and professionally greets, instructs, directs and schedules patients and visitors.
• Serves as a liaison between patient and medical support staff.
• Provides outstanding customer service in all interactions.
• Position Reports To : Clinic Admin Supervisor Essential Functions Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit.
• Coordinates with providers and support staff for efficient patient flow.
• Schedules, cancels and reschedules appointments.
• Utilizes the waitlist for patients requesting an earlier appointment, and for filling provider openings.
• Answers telephone, and provides outstanding customer service for every encounter.
• Operates general office equipment.
• Verifies accurate billing, demographic, and insurance information at every encounter.
• Accurately codes new insurance using available resources.
• Obtains or initiates required waivers for non-covered services.
• Confirms referral has been obtained when required.
• Contacts referring office as needed.
• Collects co-pays and payments on accounts and provides receipts.
• Explains co-pay and time of service policy to patients, collects patient balance owing on account when appropriate.