Patient Representative - Southlake

Hours of Work : 8 am- 5 pm Days Of Week : Monday-Friday Work Shift : 10X4 Day (United States of America) Job Description : Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: • High school education or equivalent • 2 years in a front office using Medical Management software preferred • Previous typing or data entry at experience • Working knowledge of medical terminology and coding preferred Your Job Responsibilities: • Greets patients in a prompt, courteous and helpful manner. • Checks-in patients, verifies and updates demographic and insurance information to the medical record. • Collects payments and enters charges into computer system. • Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information. • Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. • Proficiency with medical office technology systems. • Maintains work area and reception area in neat and orderly manner. • Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. • Attends educational and staff meetings as scheduled. • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. • Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025