Patient Representative - Orthopedics Clinic

Hours of Work : 40 Days Of Week : Monday through Friday Work Shift : Job Description : Job Description: Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Job Requirements: • High school education or equivalent • 2 years in a front office using EMR software • Working knowledge of medical terminology and coding Job Responsibilities: Greets patients in a prompt, courteous and helpful manner Check in patient Check out patients Review insurance cards Collect co-pays Ensures a balanced cash drawer Inputs any charges into patients accounts Create estimate if one does not exist Check for referrals attached to appointment (if applicable) Schedules any follow up, post op, new problem, procedure and new patient appointments Verifies and updates demographic information Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter Maintains a clean and neat work area and reception area Ability to cover at other locations within Methodist Orthopedic Specialists Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025