Patient Financial Services Representative
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Pay clarity
$18.15-$27.04/hr
Found in the employer posting. Differentials and shift bonuses are set when you apply.
Schedule
Rotating
Typically confirmed on the employer site. We flag it when it is in the posting.
Location
Duluth, MN, USA
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Requirements
Mid Level
Use the full posting for license, credential, and experience details.
Source
Verified Jun 4, 2026
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Before you apply
- License valid for this healthcare role in Duluth, MN, USA.
- Shift works for you: rotating.
- Pay was found in the posting; differentials and shift bonuses are set when you apply.
- Resume handy before you leave JibJob.
- You will finish on the employer career site.
Overview
Building Location: Business Service Center Department: 1006100 PATIENT FINANCIAL SVCS - EH SS Job Description: Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to...
Employer postingView full job descriptionDetails
Building Location
Business Service Center Department: 1006100 PATIENT FINANCIAL SVCS - EH SS Job Description: Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner. Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts.
Provides financial assistance via face-to-face communication and over the telephone using automated phone technology. Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities. Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters.
Position may handle incoming patient mail with the potential to respond to inquiries via written communication. Education
Qualifications
- Required
Qualifications
- Experience with handling cash payments, self-pay collections and exceptional customer service skills. Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs Preferred
Qualifications
- Experience in customer service, call center and/or collections Licensure/Certification
Qualifications
- FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Day Shift End Time: Day Weekends: No Holidays: No Call Obligation: Yes Union: DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline: 04/8/2026 Compensation Range: $18.15 - $27.04 Employee
Benefits
- at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive
Benefits
- include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
- We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
- To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
- Please note that benefit eligibility may vary.
- For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Ready?
$18.15-$27.04/hr