Operations Lead Analyst, Business Acceptance Testing, Evernorth, Remote at The Cigna Group

Overview

The Operations Lead Analyst plays a key role in improving provider experience by leading Business Acceptance Testing (BAT) for important system releases, capabilities, and initiatives. In this role, you will bring strong business insight, testing knowledge, and partnership skills to help confirm that pricing and operational solutions work as intended. You will collaborate across Delivery, Systems Quality Engineering, Business Users, and Development teams to support high-quality releases for platforms such as Pega Enterprise Pricing Service (EPS), Stand Alone NetworX Pricer (SANP), and Optum.

This is an opportunity to use curiosity, sound judgment, and a growth mindset to influence readiness, reduce risk, and help deliver better outcomes for the business and the people we serve. Responsibilities Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives, helping ensure solutions meet business needs and are ready for implementation. Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.

Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs. Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience. Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs across Fee for Service, Fee for Value, and Flexible Network Capabilities.

Benefits

• , with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related

Benefits

• including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.
• For more details on our employee

Benefits

• programs, click here .
• About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives.
• At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve.
• Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
• Join us in driving growth and improving lives.
• Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
• If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.
• Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
• The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
• Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
• These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.