Operational Risk Advisor, Remote at The Cigna Group

Overview

Position Summary The Operational Risk Advisor will serve as an individual contributor and a key second‑line risk function partner responsible for assessing and advising on the impact of organizational, process, system, and vendor changes to the Client Service & Operations (CS&O) SOC 1 and SOX control environment. This role focuses on proactive change risk assessment, control impact analysis, and governance support to ensure changes are implemented in a controlled, compliant, and audit‑ready manner. The Advisor partners closely with business, technology, and project teams to evaluate proposed initiatives, identify control implications, and ensure required control updates or mitigations are identified, documented, and tracked through established governance channels.

This role plays a critical function in preserving control design and operating effectiveness amid change and strengthening risk transparency across CS&O. Key Responsibilities Assess organizational, process, system, vendor, and initiative‑related changes for impacts to SOC 1 and SOX control design and operating effectiveness. Serve as a second‑line operational risk advisor to business, IT, and project teams, providing guidance on control implications of proposed and approved changes.

Lead formal change risk and control impact assessments; document required control updates, new controls, mitigating actions, or compensating controls. Coordinate updates to control narratives, Risk & Control Matrices (RACMs), ownership assignments, and evidence expectations resulting from approved changes. Partner with control owners to ensure control updates are practical, sustainable, and aligned with risk severity and audit expectations.

Benefits

• , with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related

Benefits

• including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.
• For more details on our employee

Benefits

• programs, click here .
• About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives.
• At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve.
• Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
• Join us in driving growth and improving lives.
• Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
• If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.
• Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
• The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
• Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
• These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.