Medical Receptionist - UCC/SC

Location:

Dodson Medical Office Building

Department:

Ear Nose Throat Clinic

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Hours:

• Monday to Friday: 8:00am to 5:00pm

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.