Front Desk Receptionist at Medical Center Health System

Position Summary

Serves as a direct contact / referral point for patients.# Greets patients in person and on the telephone.# Performs clerical duties pertaining to the design and follow-up of an efficient patient/provider appointment schedule.# Registers patients using the ProCare computer system.# Works to provide a friendly, calm and professional environment for sick patients, their family and friends.

Qualifications

• A.
• Education:#High School diploma or equivalent is required.
• B.
• Training and Experience: One to three years commensurate experience in general office capacity preferred.
• Medical background is preferred.
• Excellent telephone skills required.
• Bilingual (English/Spanish) abilities desirable but not mandatory.
• C.
• Job Knowledge: Must have experience in meeting people and dealing with them under adverse conditions.
• Must be capable of learning rapidly and accepting change.
• Must also have the ability to work with ProCare#s computer system, which involves patient data entry and requirements through various computer functions. # Unusual Physical Demands and Working Conditions: Must be mature and have a sincere dedicated attitude.
• Must be able to maintain a pleasant, even temperament while working under pressure and heavy workloads.
• Must be able to conduct business in person and on the telephone.
• Must be able to read printed material and computer screens.
• Must be able to sit for extended periods of time.