Executive Director AI Engineering And Process Automation at Presbyterian Healthcare Services

Location Address

9521 San Mateo NE Albuquerque, NM 87113-2237

Summary

• Presbyterian Health Plan (PHP) seeks a visionary technology executive to serve as its next Executive Director of AI Engineering & Process Automation.
• This highly strategic leadership role will define and operationalize the future of artificial intelligence, intelligent automation, and digital transformation across the Health Plan.
• As healthcare organizations face mounting pressure to improve efficiency, reduce administrative burden, accelerate decision-making, and enhance member and provider experiences, Presbyterian is making significant investments in AI and automation capabilities.
• The Executive Director will lead the strategy, engineering delivery, governance, and adoption of enterprise AI and automation solutions that drive measurable clinical, operational, financial, and customer experience outcomes.
• This executive will build and lead a multidisciplinary team responsible for delivering secure, compliant, and scalable automation and AI capabilities, including robotic process automation (RPA), machine learning, workflow automation, predictive analytics, and generative AI solutions.
• Working closely with operational leaders across Claims, Prior Authorization, Utilization Management, Provider Operations, Enrollment, Finance, Care Management, and Member Services, the Executive Director will identify and prioritize transformation opportunities and ensure successful adoption from concept through enterprise deployment.
• The ideal candidate is a transformational technology leader who combines deep engineering expertise with strong business acumen and a proven track record of delivering AI and automation solutions at scale.
• Work Arrangement: Remote: Open to applicants in the United States, excluding CA, IL, ND, NY, OH, WA, and WY.
• Hybrid (Strongly Preferred): For individuals within 60 miles of Albuquerque, in-office presence is required Tuesday through Thursday.
• Job Description: Strategic AI & Automation Leadership Develop and execute the Health Plan's AI and automation strategy, aligning investments with organizational priorities and measurable business outcomes.
• Establish a multi-year roadmap for AI, machine learning, generative AI, workflow automation, and robotic process automation (RPA).
• Identify opportunities to improve administrative efficiency, operational performance, member experience, provider experience, and cost management through intelligent automation.
• Prioritize initiatives based on business value, implementation complexity, risk, and return on investment.
• Serve as a strategic advisor to executive leadership regarding emerging AI technologies, market trends, and innovation opportunities.
• AI Engineering & Solution Delivery Lead the design, development, deployment, and scaling of production-ready AI and automation solutions.
• Oversee implementation of automation and AI initiatives across Claims, Prior Authorization, Utilization Management, Provider Operations, Finance, Enrollment, Care Management, Encounters, and Member Services.
• Establish engineering standards, development methodologies, and quality controls that ensure scalable and sustainable delivery.
• Create repeatable frameworks for evaluating, testing, and operationalizing emerging technologies.

Benefits

• are effective day-one (for .45 FTE and above) and include: Competitive salaries Full medical, dental and vision insurance Flexible spending accounts (FSAs) Free wellness programs Paid time off (PTO) Retirement plans, including matching employer contributions Continuing education and career development opportunities Life insurance and short/long term disability programs About Us Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group.
• Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
• Presbyterian's story is really the story of the remarkable people who have chosen to work here.
• Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
• We are part of New Mexico's history - and committed to its future.
• That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
• About New Mexico New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle.
• Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
• Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
• New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle.
• Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky.
• From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
• AA/EOE/VET/DISABLED.
• PHS is a drug-free and tobacco-free employer with smoke free campuses.