Director Of IT Project Management at UMC Health System

Overview

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Summary

The Director of IT Project Management is responsible for establishing and leading the UMC IT Project Management Office (PMO). This role provides strategic and operational leadership for the IT project management function, including oversight of the project management team, definition and enforcement of project management processes and tools, and direct management of select high-impact IT initiatives. The Director ensures that IT projects are consistently delivered on time, within scope and budget, and aligned with hospital priorities, patient safety, regulatory requirements, and clinical operations.

REPORTS TO: Senior Vice President IT Operations JOB SPECIFIC

Responsibilities

• Establish, lead, and continuously mature the IT Project Management Office (PMO) to support strategic and operational goals.
• Define, standardize, and maintain project management methodologies, templates, tools, and best practices across all IT initiatives.
• Develop and maintain a centralized IT project portfolio, providing visibility into project status, risks, dependencies, and resource utilization.
• Implement and monitor key performance indicators (KPIs) and reporting mechanisms to measure project health, delivery performance, and PMO effectiveness.
• Provide direct leadership, coaching, and performance management for the IT project management team.
• Ensure consistent application of project management standards across all assigned project managers.
• Identify skill gaps, training needs, and professional development opportunities for project management staff.
• Foster a culture of accountability, transparency, collaboration, and continuous improvement within the PMO.
• Serve as project manager for selected large, complex, or high-risk IT projects.
• Ensure projects are appropriately scoped, planned, resourced, and governed throughout the project lifecycle.
• Proactively manage project risks, issues, and dependencies, escalating appropriately to IT and hospital leadership.
• Ensure project outcomes prioritize patient safety, regulatory compliance, and operational continuity.
• Act as a key liaison between IT leadership, hospital executives, clinical leadership, and operational departments.
• Provide regular project portfolio updates to IT and executive leadership.
• Facilitate project governance meetings, steering committees, and executive reviews.
• Select, implement, and administer project management tools to support planning, tracking, reporting, and collaboration.
• Define and document project intake, prioritization, and approval processes aligned with IT governance.
• Partner with IT leaders to balance project demand with operational support needs.