Customer Service Counselor

Position Summary: Performs the duties necessary to ensure patients accounts are resolved in a timely manner. Education:# High School diploma or equivalent. Training and Experience: Prior experience in medical field preferred.# Knowledge of but not limited to admitting/registration process, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources. Job Knowledge:# General knowledge of medical business office practices.# Strong communication skills.# Basic understanding of business application software.# Ability to maintain calm temperament under stressful conditions.# Good math skills, deductive reasoning and general office machine operations.