Billing Specialist - Evernorth - Remote

Billing Specialist – Enrollment & Billing R epresenta tive Bring Clarity to Care Through Accurate Billing Join Evernorth Health Services and CarepathRx , where we’re transforming specialty pharmacy and infusion care. As a Billing Specialist, you help ensure patients receive the benefits they need without delay. You use your billing skills, problem solving, and attention to detail to improve reimbursement and support a better patient experience. We are looking for someone who is curious, driven, and ready to grow with a team that values both excellence and compassion. Responsibilities • Ensure timely and accurate submission of medical and NCPDP claims to maximize reimbursement • Research and resolve claim rejections by finding root causes and taking action • Review billing trends to reduce errors and improve performance • Keep patient and insurance information current to support clean claims • Work with payors, patients, and internal teams to resolve billing issues • Support home infusion and nursing billing with strong quality and accuracy • Meet productivity and quality goals set by leadership • Share ideas and support process improvements Qualifications Required • 1+ years of experience in medical billing, collections, or related role • High school diploma or GED • Knowledge of insurance billing and reimbursement processes • Strong communication skills across phone, written, and digital channels • Ability to manage multiple tasks with attention to detail • Basic math skills for calculations • Proficiency in Microsoft 365 • Ability to work independently and on a team Preferred • Experience with home infusion or specialty pharmacy billing • Knowledge of ICD-10, CPT-4, HCPCS, and medical terms • Medicare billing knowledge, including DMEMAC • Experience with CPR+ or HCN 360 systems • Healthcare administrative or record management experience • Strong customer service skills with a patient focus About Evernorth & CarepathRx As part of Evernorth Health Services, this role supports CarepathRx in our Pharmacy and Care Delivery team. We are ambitious, compassionate experts focused on improving patient outcomes. We partner with hospitals and health systems to expand access to specialty pharmacy and infusion services. Together, we make care better . If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here . About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.