Senior Patient Access Representative - Occ. Med.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.



Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Starting Rate: $18.25 - $25.50

** experience credit added to wage **

Union Position:

No

Department Details

What is Occupational Medicine?
Occupational Medicine is a specialized department that focuses on the health and safety of workers. We work to prevent and treat work-related injuries and illnesses, ensuring that workplaces are safe and healthy environments. We help keep employees healthy and productive, while also ensuring that employers comply with health and safety regulations.

Why you will love Occupational Medicine:

✅ Creating safe and healthy work places – Partnering with local businesses to promote safe work environments, with education and training
✅ Workplace injuries – diagnose and treat work-related injuries and illnesses, including musculoskeletal problems, respiratory issues, and other conditions linked to workplace exposures. Providing proper documentation of the incident as well.
✅ Variety of tasks – each day can bring a new learning opportunity for staff. From vaccinations, walk-in injuries, pre-employment examinations, drug testing, hearing testing, respirator fit testing and much more; this department sees it all!
✅ Department Opportunities – This team supports staff in obtaining additional educational opportunities, and using your skills to the top of your scope.

Summary

The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff.

Job Description

Specific duties vary by location and may include the following: Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patient. Requires depth of knowledge of service line to proficiently review procedure/surgery orders, as well as appropriately schedule all necessary resources to perform the procedure/surgery. Responsible for resource management and resolving conflicts. Serves as a liaison between provider and supporting providers. Manages provider schedules.

May collaborate with patients and providers to demonstrate medical necessity to insurance companies and obtain required prior authorization. May perform registration duties and work the front desk. May train and mentor new employees. May serve as an electronic medical record (EMR) super user.

Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work independently, as well as part of a team. Must always maintain confidentiality of sensitive information. Uses problem solving and critical thinking skills to resolve issues and seeks guidance from leadership when appropriate. Must demonstrate proficiency in computer skills and use of multi-line telephone.

Qualifications

High school diploma or equivalent preferred; post-secondary education helpful.

Previous medical office experience preferred. Prior electronic medical records (EMR) experience is preferred. Must have knowledge of medical terminology; customer service skills essential. Six months' customer service experience desired.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.