Lead Patient Access Representative

This position provides leadership for an Admitting/Patient Access team. Conducts registration and obtains financial reimbursement for all patients accessing service at medical facilities. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance, resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on hospital forms; COA (Conditions of Admission, Release of Information).