Director, Revenue Operations, Credits

Posting Date 06/05/2026 2000 16th St, Denver, Colorado, 80202-5117, United States Of America Position Overview

We are seeking a strategic, operationally strong, and people-centered leader to oversee our Credits function within Revenue Operations. This role is responsible for directing the end-to-end credits operating model, including inventory management, risk mitigation, resolution strategy, compliance alignment, and cross-functional partnership to reduce inflow and improve outflow. The Director will lead a team responsible for managing complex credit populations, governing aging and financial exposure, advancing automation and analytics capabilities, and shaping scalable processes that improve enterprise outcomes.

As a key leader in our ROPS organization, this role will influence strategy across teams, strengthen operational discipline, and build a high-performing culture grounded in accountability, continuous improvement, and DaVita’s Mission and Core Values. Core Responsibilities Credits Operations, Governance & Risk Management Own the health, performance, and business outcomes of the Credits function, including inventory management, aging performance, compliance risk, and operational throughput. Lead the design and execution of a scalable credits operating model that balances steady-state performance with surge readiness during periods of elevated inflow or operational disruption.

Establish and govern clear processes for prioritization, escalation, approvals, holds, bulk resolution strategies, and issue remediation across complex credit populations. Drive visibility into credits performance through leading indicators, governance routines, and disciplined reviews that distinguish operational pressure from true financial or compliance risk. Ensure adherence to regulatory requirements, internal policies, and audit expectations, while building strong controls.

Benefits

• on the first day of the month following or coinciding with one month of continuous employment.
• Below are some of our benefit offerings.
• Comprehensive

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-AJ1 At DaVita, we strive to be a community first and a company second.
• We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are.
• We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
• Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
• This position will be open for a minimum of three days.
• The Salary Range for the role is $115,000.00 - $183,000.00 per year.
• If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
• New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.
• DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other

Benefits

• . Learn more at https://careers.davita.com/

Benefits

• Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation.
• You may also redact this information from any materials you submit during the application process.
• You will not be penalized for redacting or removing this information.