Crisis Response Specialist

The Crisis Response Specialist is responsible for daytime response to mental health crisis calls from Law Enforcement, Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services to individuals in the community by defining presenting complaints, obtaining relevant medical history, assessing needed interventions, and initiating appropriate crisis intervention services, resolving crisis situations, filing emergency detention orders, and facilitating entrance into Crisis respite facilities when appropriate. The Crisis Response Specialist is responsible for ensuring persons in crisis are treated in the least restrictive and most appropriate environment. This position develops and maintains positive working relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialist facilitates entry of crisis clients into need brief services and/or referral to ongoing services as well as handles crises that walk into the Mental Health Clinics. This position works independently, under limited supervision, reporting major activities through periodic meetings.