Clinic Receptionist - Orthopedics

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift: 8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours: 40

Compensation: Salary Range: $16.65 - $21.92

Union Position: Yes

Department Details Marshfield Medical Center-Dickinson is seeking a personable, team-oriented Clinic Receptionist to join our Orthopedics team. We have a completely renovated clinic with new equipment, an updated procedure room, and a desirable Monday-Friday schedule (no weekends, holidays, or on-call shifts). If you are looking for meaningful work, strong teamwork, and the opportunity to work in a patient-centered environment, we’d love to connect with you! Position Details: Union: AFSCME Internal Posting Timeline: Thursday, May 21, 2026 - Wednesday, May 27, 2026 at 11:30am Shift Length(s): 8 hours Start Time(s): 8:00am, 8:30am, or as assigned Overtime Status: 8+ hours in 1 day or 40+ hours in 1 work week Summary The Clinic Receptionist greets patients and visitors, determines the nature and purpose of visits, and assists with check-in, paperwork collection, data entry, and appointment scheduling. Job Description Welcomes patients and visitors by greeting them, ascertaining the purpose of calls or visits, and directing calls and visitors to the appropriate staff. Completes prompt and accurate registration for applicable patients upon their arrival. Collects payments at the time of service and assures that provider-based billing requirements are met. Obtains insurance pre-authorizations and benefits as needed. Completes insurance verification, Medicare Secondary Payer, and Advanced Beneficiary Notice as appropriate. Schedules, confirms, cancels, and reschedules appointments. Thoroughly completes charts for all upcoming patient visits. Competently and efficiently utilizes all features of the EMR necessary for the position. Performs clerical tasks such as filing, data entry and verification, and ordering supplies. Regular attendance is required in order to carry out the essential functions of the position. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge, and abilities to perform, within scope, role specific functions. Other duties as assigned. Qualifications Post secondary courses in medical terminology, word processing and/or healthcare business preferred. Experience in medical office setting or as Admitting Clerk within the last 3 years preferred. Prior experience with EMR preferred. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.