Technology And Operations Communications, Director at 001 The Northern Trust Company

Overview

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Technology and Operations Communications, Director/Internal Communications This role leads and executes the planning, writing, editing, designing, disseminating and optimization of high quality content that supports strategic initiatives and differentiates the organization. It is accountable for developing engaging, multi-platform content across thought leadership, social media, and internal communications.

This role serves as a senior communications leader for Technology, Operations and Data—representing more than half of the organization—and plays a critical role in shaping how these functions are understood internally and externally. It partners closely with senior executives to translate complex topics—such as AI, technology strategy and foundational initiatives—into clear, compelling narratives. The role leads the development and execution of integrated communications strategies and campaigns around enterprise priorities, including AI, technology innovation and operational transformation.

Qualifications

• • Requires 10-12 years of relevant experience in communications, content strategy or a related field.
• Deep expertise in communications and content strategy, with the ability to translate complex topics into clear, compelling narratives.
• Strong knowledge of—and curiosity about—emerging industry issues across technology, operations and data, with the ability to stay ahead of developments, assess implications and determine how, when and to whom to respond.
• Recent IT communications experience needed Exceptional writing and editorial capability, with the ability to produce concise, impactful, creative and action-oriented content that resonates with audiences and drives engagement.
• Proven ability to create compelling content across formats, including infographics, articles, headlines, video scripts and executive communications, with strong editorial judgment for what audiences will read, engage with and share.
• Strong executive presence and ability to influence and advise senior leadership on messaging, positioning and communications strategy.
• Excellent judgment and instincts in high-stakes, fast-moving or sensitive situations, including issues and crisis communications.
• Strong ability to lead, communicate and collaborate across departments.
• Established people leader with a track record of coaching talent, managing performance, and aligning team outcomes to strategic priorities.
• Exceptional project management skills, with the ability to manage multiple priorities, navigate complexity and meet deadlines.
• Strong organizational skills and ability to foster team creativity, collaboration and performance.
• In-depth functional and industry knowledge, particularly supporting large, complex organizations.
• Bachelor’s degree in Marketing, Communications, Journalism or a related field preferred. #LI-GG1 #LI-Hybrid **Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
• Working Model: Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
• Salary Range: $137,400 - 240,400 USD Salary range is a good faith estimate of base pay.
• Northern Trust provides a comprehensive

Benefits

• package including retirement

Benefits (401k And Pension)

• , health and welfare

Benefits (Medical, Dental, Vision, Spending Accounts And Disability)

• , paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being

Benefits

• .
• Northern Trust also provides a discretionary bonus program that may include an equity component.
• Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
• Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
• Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
• Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture.
• Employees around the world give their time and talent to work for the greater good of their communities.
• Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.
• If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.