Switchboard Technician | Avera Heart Hospital

Location:

Sioux Falls, SD

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

At Avera Heart Hospital, you’re not just joining a workplace – you’re becoming part of a family. With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide – out of more than 4,000 – to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.

Position Highlights

Position Summary:

Answer and direct all incoming phone calls in a timely manner. Record and enter messages in an accurate format to the provider. Maintain patient confidentiality in all aspects of a clinic setting. Display strong customer service relations, communication and confidentiality.

Work Schedule:

Forty hours per week, Monday through Friday. The hours per day may vary in order to accommodate the census needs of the facility.

Education/Experience:

High school graduate or equivalent.  Previous switchboard and/or medical scheduling experience preferred. Computer skills essential.

Licensure/Certification:

None Required.