Supervisor - Valet

Location:

Avera McKennan Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

Monday- Friday 8:00am-5:00pm :Coverage adjustment as needed

Staff hours 5:00am-8:00pm Lead staff for valet and Shuttle

80 hours 2 weeks

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview
Responsible for supervising Valet and Shuttle parking services. Will assist in the direct supervision of Valet staff in duties including but not limited to developing necessary training of staff, employee retention; planning, assigning, and directing work; appraising performance, and addressing complaints and resolving problems.

What you will do

• Engages in continuous development of critical thinking skills necessary to mitigate parking. Oversees valet operations on a daily basis. Greets patients and visitors; directs to the appropriate location while creating a positive image of Avera. Offers assistance to guests when needed.
• Operates guest's vehicle in a safe manner and makes sure the vehicle is locked after parking in the designated area to assure security of valuables.
• Keeps the valet areas and front of buildings clear of vehicles and long-term parking; keeps count of vehicles parked in designated valet areas.
• Prepares communications such as daily valet parking reports and assists in development of policies and procedures. Keeps leadership informed of needs, problems, and activities.
• Assists with investigations of incidents and prepares incident reports or other documents that convey required information.
• Prepares work assignments, and schedules required to meet service level expectations at assigned locations.
• Reconciles time and attendance submitted to actual assigned and approved.
• Develops and completes monthly reports as directed.
• Trains team members, monitors and reports on the status and progress of work, and represents the team in communication with the leadership team.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent
• Drivers License - Licensing Board Upon Hire
• 1-3 years valet service experience or one year of supervision experience

Preferred Education, License/Certification, or Work Experience:

• Associate's degree or two years of college

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.