Project Coordinator/Specialist-I

LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Details:

• Job Title: Project Coordinator
• Duration: 03 Months
• Location: Remote
• Hours: 35 hours per week - Schedule will be assigned once the candidate is in the role (will include weekends).

Description:

We are building a new team to support us in driving dropoff success/ compliance, and whose work will help shape the future of our driver product / UX for one of Client's biggest bets.

You will...

• Support fulfillment for our delivery service and help drive compliance to drop off expectations
• Conduct Photo Reviews of Dasher Photos to train a Machine Learning photo verification model and provide real-time feedback to Runners on bad photos
• Grade and review dropoff photos as drivers take them
• Upload photo scores into our platform for Machine Learning Model training and our upcoming Driver Ratings Product work
• Outreach to Dashers to provide feedback about their photo
• Assist in Dropoff Intelligence Processes and Workflows
• Outreach to customers to encourage providing dropoff instructions on difficult buildings (apartments, multi-tenet units) to help our drivers be successful on dropoff
• Follow our address-matching process to scrape historical Client orders in order to edit dropoff instructions for dashers
• Ad-Hoc fulfillment investigations

What we're looking for:

• Must have basic proficiency in Excel/Google Sheets [mandatory]
• Understand excel formulas, formatting, data entry
• Preferred: Comfortable w/ Pivot Tables, cleaning data and experience pulling data with pre-built queries
• Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]
• Strong project management, organization and communication skills.
• Should be detail oriented!

Previous work history that would be a good fit for this role:

• Experience with monitoring parcel delivery monitoring and/or fraud (example: UPS/Fedex parcel fraud or compliance)
• Data Entry in logistics monitoring or coordinator
• Consulting or data analytics with delivery of goods