Principal Product Manager - Services Pro Experience

## Content Summary

### Job Description:
Millions of users rely on Yelp to research, contact, and hire local service professionals. With so much opportunity in the $1 trillion U.S. home services market, connecting consumers with reliable service providers remains a cumbersome and largely offline process. Yelp is transforming this space.

Our team is at the forefront of building a world-class product experience for service professionals. You’ll join an innovative, nimble, and fun team that blends the agility of a startup with the stability and resources of a successful public company. Your work will directly influence Yelp’s revenue and bottom line, giving you a unique opportunity to make a significant impact.

We are seeking a seasoned product leader to define and drive a strategy to make Yelp a world-class platform for small and large services businesses. This role will work across multiple groups within Yelp to deliver end-to-end product experiences on the service professional side of our marketplace. You will work closely with executive leadership to define company-level strategy, and will dive into the details to ensure coordinated roadmap execution across multiple product teams.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

### Requirements & Details:
- Build a long term product strategy for the service professional experience on Yelp.
- Drive early discovery and ideation for future product investments, including new monetization models.
- Partner closely with go-to-market teams to deeply understand the pain points of service professionals, and build products that directly address the needs of our customers.
- Dive into the details to deeply understand opportunities in each part of the Yelp services ecosystem, across multiple user-facing surfaces and backend systems.
- Work closely with product, engineering, design, marketing, analytics, and go-to-market teams across Yelp to deliver complex initiatives and delightful user experiences.
- 8+ years of experience in senior product roles. Marketplace experience a plus.
- Strong executive communication skills. This role will involve directly communicating with C-Suite leadership. You can get into the weeds to understand complex details, then distill that information for executive audiences and help them make informed decisions.
- Comfort with both product strategy and operational execution. Program management or product operations experience is a plus.
- Technical aptitude. In addition to building user-facing experiences, you will work closely with engineering teams to understand technical architecture and articulate how complex systems work together.
- Analytical expertise. The ability to define success metrics, guardrail metrics, and make informed recommendations on which tradeoffs to accept to deliver maximum impact.
- Competitor aware, customer focused - not the other way around. We are innovating for our users and customers, not chasing competitor taillights.
- A Bachelor’s Degree or an equivalent work experience is required.
- Compensation range is $149,000-326,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
- This opportunity has the option to be fully remote in all locations across the US.

### Additional Information:
- You can find more information about Yelp's five star benefits here!