Manager - Home Medical Equipment

Location:

Avera Home Medical Equipment-Yankton

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview
Responsible for the day to day operation of the store, including all aspects of customer service, inventory control, staff supervision, and other management responsibilities.​

What you will do

• Overall, responsible and accountable for the ongoing operations of the site, to include planning, organizing, inventory management and day to day operations.
• In collaboration with the leadership team, responsible for the development and implementation of the annual operational plan for the location.
• Incorporates input from staff, customers, and the leadership team.
• Takes initiative to research and solve operational problems and designs methods and procedures to improve the efficiency and productivity of site operations.
• In collaboration with the Avera@Home leadership, assists in the preparation of the annual financial budget to include projected revenues and expenses.
• Works within the approved budget and substantiates any variances.
• In collaboration with the leadership team, assures the implementation of policies, procedures and protocols; competency based orientation; annual competencies; continuing education and patient education.
• Monitors, analyzes, and interprets monthly reports. Develops action plans to address negative variances.
• In collaboration with the leadership team, is responsible for the collection, analysis, and maintenance of data as by performance improvement, risk management, OSHA, FDA, DOT, and other state/federal guidelines.
• As a member of the leadership team, serves as a role model of the leadership principles resulting in positive communication and problem solving. Participates in state, regional, and national industry activities, maintaining a positive relationship with peers from across the HME network. Assists with sales and rentals of equipment, set-up, and education to customers, training of staff and referral sources, documentation, reimbursement verification, follow-up, and any related duties as required. Responsible for maintaining a well-organized retail and storage area that reflects the company's standard for excellence. Responsible for overseeing efficient, timely deliveries by delivery/clinical staff.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Bachelor's from a four- college or university or equivalent combination of education and experience
• Drivers License - Licensing Board A valid driver's license and that the employee is insurable by Avera Health automobile liability insurance carrier. Upon Hire

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.