Communications Assistant

Location:

Avera Sacred Heart Hospital

Worker Type:

Regular

Work Shift:

Evening Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$17.50 - $22.50

Position Highlights

3:00pm-11:00pm, e/o wknd, e/3rd hol; 16hrs/2wks

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview
Manages all duties and responsibilities of the communicating department are carried out according to standards and departmental policy. Provides exceptional care and service to patients, residents, guests and fellow employees at all times. Supports the hospital's goal of excellence in patient care by facilitating positive employee relations and supporting department goals.

What you will do

• Answers and forwards calls promptly and courteously to the correct party via pager, phone or other means.
• Announces and calls all necessary personnel for any and all emergencies such as, Medical Emergency Alerts, fires, disasters, Security Alerts, storm alerts, etc.
• Be able to do an emergency broadcast on the web-base program of Blackboard Connect.
• Announces when necessary, acknowledges and reports all alarms to proper personnel (fire, life safety alarms and all computer alarms).
• Updates daily and weekly on call schedules and notifies leadership of any call changes.
• Records any call changes, unusual events, codes, alarms, etc. in memo log.
• Contacts necessary personnel when told of helicopter transfer of patients.
• Register guests and manage rent funds for Hospitality Center rooms.
• Registers employees for On Call Rooms.
• Completes facility transfer orders as needed.

Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, or Work Experience:

• Less than 1 year Previous Office experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.